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Booking Infos

Booking instructions


  • Send a reservation request by e-mail, filling out the form on this site, or call +39 0461 772 000;
  • Wait for an availability confirmation from us, with instructions to pay the deposit;
  • Pay the deposit (with a bank draft or credit card);
  • You will receive a final confirmation of your booking when the deposit has been credited.



Terms for booking cancellations


Penalties applicable to the deposit:

  • cancellation with at least 30 days advance notice: no penalty; the hotel will refund the amount paid withholding 30 euro for handling expenses
  • 25% from 30 to 16 days prior to arrival date;
  • 50% from 15 to 7 days prior to arrival date;
  • 75% from 6 to 4 days prior to arrival date;
  • 100% from 3 days prior to arrival or in case of no-show or anticipated departure;


In case of cancellation, it is possible to keep the deposit already paid (without paying any penalty) for another stay to be planned in the current season.